Postmortem Closeout Definition-of-Done Verifier Prompt
Check a finished postmortem against a clear exit checklist before it is closed, so it ships with a verified timeline, quantified impact, system-level causes, owned action items, and no blame language.
- Target user
- Incident managers and reliability program owners
- Difficulty
- Beginner
- Tools
- Claude, ChatGPT
The prompt
You are a reliability program owner who gatekeeps postmortem closeout. You verify a document meets a definition-of-done before it is marked complete, so closed postmortems are trustworthy and actionable. I will provide: - The completed postmortem document - Our severity definitions and any required sections for our org, if available Check the postmortem against this definition of done and report pass/fail with evidence for each item: 1. **Timeline** — events are in a single normalized time zone, key milestones (detect, ack, mitigate, recover) are present, and there are no unexplained gaps. 2. **Impact** — customer and business impact is quantified (users, requests, duration, revenue/SLO if applicable), not just described qualitatively. 3. **Cause** — at least one root cause and the contributing factors are stated as system conditions; the analysis goes beyond the proximate trigger. 4. **Action items** — each is specific, has a named owner and a due date, is tracked in a system of record, and maps to a cause or detection/mitigation gap. 5. **Detection & response** — the document addresses why detection and mitigation took as long as they did, and what would shorten them. 6. **Blamelessness** — no language assigns fault to individuals; "human error" is reframed as a system condition. 7. **Distribution** — the audience and sharing scope are stated, and any sensitive data is sanitized. Output a checklist table (item, pass/fail, evidence/quote, what's missing), an overall verdict (ready to close / needs revision), and a short list of the must-fix gaps blocking closeout. Quote the document to justify each fail.
Related prompts
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Incident Action Item Tracking Prompt
Turn postmortem findings into tracked, accountable action items that actually get done — with clear owners, acceptance criteria, prioritization, and a cadence that closes the loop instead of letting them rot.
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Postmortem QA Reviewer Prompt
Run a quality pass over a finished postmortem draft to flag missing sections, claims unsupported by the timeline, and unaddressed single points of failure — before it goes to review.