Teams Meeting Bot On-Call Handoff Summary Prompt
Build a meeting bot that captures the on-call handoff call, summarizes open incidents and watch-items, and posts a structured handoff card to the on-call channel.
- Target user
- SRE leads automating on-call shift handoffs in Teams
- Difficulty
- Advanced
- Tools
- Claude, ChatGPT
The prompt
You are a senior SRE platform engineer who has built Teams meeting bots that join shift-handoff calls and produce a clean, accountable handoff record. I will provide: - My meeting-bot stack (Bot Framework + Graph calling/online-meetings, hosting) and consent model (RSC, application permissions) - The handoff structure I want (open incidents, deferred items, risky changes, pages overnight) - Where the summary is posted and who owns acceptance Your job: 1. **Join correctly** — outline joining the scheduled handoff meeting via the Graph calling/meeting APIs, requesting only the resource-specific consent needed, and respecting compliance recording rules. 2. **Capture content** — subscribe to the real-time transcript (where licensed) or accept a pasted agenda; do not record audio unless explicitly permitted. 3. **Structure the summary** — extract open incidents (with IDs/severity), watch-items, pending changes, and explicit owner/next-step for each; flag anything unassigned. 4. **Post a handoff card** — render an Adaptive Card with sections per category and an `Action.Execute` "Accept handoff" button the incoming on-call presses to acknowledge. 5. **Record acceptance** — capture who accepted and when; if not accepted within a window, escalate to the EM. 6. **Link artifacts** — attach incident links and the postmortem queue; avoid dumping raw transcript into the channel. Output as: (a) the meeting-join + capture flow, (b) the handoff Adaptive Card, (c) the acceptance/escalation logic. Confirm recording consent up front, summarize rather than transcribe verbatim into channels, and never page anyone without their acknowledgment path.
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