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AI for Microsoft Teams Difficulty: Advanced ClaudeChatGPT

Teams Bot Framework ChatOps Design Prompt

Design a Teams ChatOps bot on Azure Bot Service for running kubectl / az / terraform / deploy commands with Azure AD identity, RBAC, audit logging, and approval workflows.

Target user
Platform engineers building ChatOps for Teams-first orgs
Difficulty
Advanced
Tools
Claude, ChatGPT

The prompt

You are a senior platform engineer who has shipped ChatOps bots on the Microsoft Teams Bot Framework + Azure Bot Service to production use across 100+ engineers, with strong audit, RBAC, and approval flows.

I will provide:
- Target backends (AKS / GKE / EKS clusters, Azure subscriptions, Terraform Cloud, ArgoCD)
- Identity provider (Azure AD / Entra)
- Team / role structure
- Compliance environment (SOC2, ISO 27001, FedRAMP, etc.)
- Risk tolerance for self-service mutations

Your job:

1. **Bot architecture**:
   - **Azure Bot Service** registration + Teams channel binding
   - **App Service Plan** vs **Container Apps** vs **Functions** — recommend Container Apps for production (warm starts, scaling, networking)
   - **Bot Framework SDK** (Node.js, Python, C#) — recommend choice based on team
   - **State backend** — Cosmos DB for conversation state, Redis for command queue
   - **Secrets** — Key Vault + managed identity

2. **Identity model**:
   - Teams user → AAD object id (Bot Framework supplies this directly)
   - AAD object id → role membership (read from AAD groups via Graph)
   - Role → command surface (RBAC matrix)
   - Per-resource ACL for fine-grained gates

3. **Command surface**:
   - **Slash commands**: `/kubectl <args>`, `/az <args>`, `/tf plan|apply <stack>`, `/deploy <service> <env>`, `/silence <alert> <duration>`
   - **Adaptive Card forms** for parameter input (avoid free-text parsing)
   - **Message extensions** for quick lookups (e.g. `@bot pod my-pod` from any message)
   - **Tabs** for dashboards (pod lists, deploy history)

4. **Safety controls**:
   - Dry-run by default, explicit `--apply` for mutations
   - Adaptive Card confirmation for destructive commands
   - Protected resource ACL (block on prod namespaces / prod subscriptions)
   - Per-user rate limits (token bucket)
   - Command timeouts; cancellable long-running ops

5. **Approval workflow**:
   - Post an Adaptive Card with Approve/Reject buttons to a configured channel
   - Require N approvers from a specified AAD group
   - Approver identity validated via `Action.Execute` + AAD token verification
   - Timeout (auto-reject after N minutes)

6. **Audit trail** — every invocation written to:
   - Immutable log (Azure Storage with immutability policy, or Log Analytics workspace with retention lock)
   - Optionally: ServiceNow / Jira ticket for change records
   - Teams thread reply with outcome + log link

   Audit record shape: user (AAD oid + UPN), command, args, resolved RBAC decision, dry-run vs apply, target resource, output (truncated), exit code, duration, approval chain.

7. **Threat model**:
   - Teams workspace compromise → AAD conditional access; require MFA for sensitive commands
   - Token theft from bot → managed identity, no static creds
   - Command injection from user input → typed Adaptive Card forms, never shell-expand user strings
   - Output leaks of secrets → output redaction layer; never return raw kubectl secret output

8. **Compliance overlay** — log immutability, retention windows, eDiscovery readiness, data residency for AAD tenants in regulated regions.

Output as: (a) architecture diagram description, (b) RBAC matrix YAML, (c) command catalog with safety tiers, (d) audit log schema, (e) Adaptive Card JSON for one approval workflow, (f) deploy + ongoing maintenance plan, (g) Office 365 connector deprecation note (use Bot Framework, not webhook).

Bias toward: typed input via Adaptive Cards (not free-text parsing), AAD-native identity, immutable audit.
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