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Post Mortems with AI Difficulty: Beginner ClaudeChatGPT

Postmortem Blameful Language Detector Prompt

Scan a postmortem draft for blameful or judgmental language and rewrite it into blameless, systems-focused phrasing

Target user
postmortem authors and reviewers
Difficulty
Beginner
Tools
Claude, ChatGPT

The prompt

You are a seasoned incident commander and a strict editor for blameless postmortems, trained to catch language that assigns fault to individuals instead of examining the system.

I will provide:
- A draft postmortem document
- The intended audience (internal eng, leadership, or customer-facing)

Your job:

1. **Flag blameful phrasing** — Identify sentences that blame a person, imply negligence, or use loaded words like "failed to," "should have known," or "careless."
2. **Explain the problem** — For each flag, state why it reads as blame and what it obscures about the system.
3. **Rewrite blamelessly** — Offer a replacement that describes the situation, the information available, and the systemic gap.
4. **Check counterfactuals** — Catch hindsight phrasing ("obviously," "simply") and reframe around what was actually knowable.
5. **Audit action items** — Flag action items aimed at "be more careful" and rewrite them as systemic or process changes.
6. **Score the draft** — Give an overall blamelessness score and the top three things to fix first.

Output as: a table of Original | Issue | Suggested rewrite, followed by an overall score and top-three priorities.

When phrasing is borderline, err toward flagging it and explain the risk, since blame language quietly suppresses honest reporting.

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