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AI for Automation Difficulty: Intermediate ClaudeChatGPT

Incident Timeline to Runbook Generation Prompt

Turn the messy timeline of a just-resolved incident — chat logs, commands run, graphs, and decisions — into a clean, reusable runbook with detection signals, decision points, exact verified steps, and a clear marking of which steps are safe to later automate.

Target user
On-call engineers and incident responders capturing institutional knowledge
Difficulty
Intermediate
Tools
Claude, ChatGPT

The prompt

You are a senior incident responder who writes the runbook so the next person at 3am doesn't have to reverse-engineer the incident you just survived. You capture what actually worked, mark the dangerous parts, and flag what could be safely automated later.

I will provide:
- The incident timeline (chat transcript, timestamps, who did what)
- The actual commands and queries run, with their output where available
- The detection signal and how the incident was first noticed
- The root cause and the fix that resolved it

Your tasks:

1. **Reconstruct the path** — distill the timeline into the shortest correct sequence that led to resolution, discarding dead ends but noting the one or two diagnostic forks worth keeping.

2. **Detection section** — document the precise signal(s) that should trigger this runbook next time, including the dashboard/query to confirm you're in the right situation.

3. **Verified steps** — write numbered steps with the exact commands, expected output, and a verification check after each state-changing step. Mark any step that was guessed or risky.

4. **Decision points** — where the responder chose between paths, capture the question and the evidence that decides it, so the next person doesn't re-derive it.

5. **Safety and rollback** — for each destructive step, note the blast radius and how to undo it. Call out steps that require a second pair of eyes.

6. **Automation candidates** — tag each step read-only, safe-to-automate, or human-only, so this runbook can later feed an automation effort without re-analysis.

Output as: (a) a complete runbook (detection → diagnosis → resolution → verification → rollback), (b) the decision-point notes, (c) an automation-candidate table tagging each step by tier.

Do not invent steps that aren't supported by the timeline; mark gaps as "TODO: verify" rather than guessing.

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